How can we help you?

Here you will find information and resources to help you with:
  • How to connect to Regent wifi
  • How to access the flash drive in Computer lab
  • Print services in the Library
  • Request for Regent Web Login (RWL) and UBC Campus Wide Login (CWL) account
  • Information on the Online student directory

To access these resources, please select from the menu on the left.

If helpdesk website does not provide enough information to resolve your problem, you may submit a helpdesk requestor make an appointment with IT support.

Helpdesk request form



Phishing

Regent College will never send emails asking for passwords or personal information.

It is important for all users to be aware that neither IT nor anyone else at Regent College will ever request you to send personal information such as logins and passwords via email. 

Any emails that ask you for any personal information or ask you to verify your account should be ignored and deleted immediately.


Servers Maintenance

In order to provide better and more predictable service to Regent community, from time to time there will on-going servers maintenance. Although service interruptions will be kept minimum, users should be aware that some services such moodle, papercut, etc, may be briefly unavailable during maintenance without an explicit warning. If work needs to be performed required an extended service outage, a notice will be placed as far in advance of the outage as possible.